HELP & INFORMATION

Questions about ordering from IVR.

These answers cover the most common questions about products, payment and Christmas delivery planning.

Where are orders dispatched from?

Orders are dispatched from China.

When should I order for Christmas?

As early as practical. International transit and customs timing can vary, so a specific arrival date should not be assumed unless confirmed in writing.

How do I receive the 18% discount?

Pay by bank wire or BTC and contact [email protected] before payment. We will confirm the adjusted order total and current payment instructions.

How can I ask about a product?

Send the product link or model reference to [email protected].

Where can I find product details?

Each product page contains its available images, description and listed specifications. Review these details before ordering and contact us if something needs clarification.